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Questions About Keys at Georgia Tech?

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About the Georgia Tech Lock Shop

 

The campus Lock Shop manages physical keys for all buildings on campus and is located on the ground floor of the O'Keefe Building. 

NOTICE: 

Effective immediately - the Lockshop will check BuzzCards for active affiliate status and keys will only be administered to those who have such status.

Effective Jan. 1, 2027 - Building access/physical keys will only be issued to active employees, students, or affiliates in compliance with campus policy. Affiliate sponsors must ensure their affiliates have completed the affiliate process by Jan. 1, 2027. Any physical keys issued to persons without an active affiliate status must be returned to the Lock Shop by Jan. 1, 2027. 

What's changing:

  • All physical key requests must be submitted by an authorized Requestor (e.g., Building Manager, Facility Director, or Project Manager) through a ServiceNow ticket. Requests by email, phone, or walk-in will not be accepted. 
     
  • Keys and facilities access may only be issued by active Georgia Tech employees, students, or affiliates. Contractors, vendors, temporary workers, and others who are not employees or students must have an active affiliate status through Georgia Tech Human Resources. A GTID or BuzzCard alone does not confirm active status.
     
  • Anyone who currently holds a physical key bu does not have an active employee, student, or affiliate status must complete the appropriate affiliate process by Jan. 1, 2027, or retrun the key.
     
  • Physical keys will not be issued where electronic access is available.
    • Exception: Georgia Tech provides reasonable accommodations for enrolled students and active employees in accordance with the Americans for Disabilities Act (ADA), as well as accommodations for religious observances, while maintaining operational efficiency.
       
  • Beginning Jan. 1, 2027, keys must be picked up in person by the recipient at Swarm Support with valid identification. 
    • Exception: Active affiliates in need of a physical key for one business day or less may pick it up and return it to the Infrastructure and Operations Lock Shop. This exception is intended only for active affiliates performing contractor-type work that requires temporary key access to complete a work order.

For full details and step-by-step guidance and FAQs please visit the Access Control website.

For answers to common questions, visit the Access Control Frequently Asked Questions page.

 

​For now and until January 2027: To request that your Buzzcard be activated for building access or a key made, please contact the Building Manager for the building to which you seek access. Keys CANNOT be made for a building occupant without the prior approval of the Building Manager. 

Key Policy FAQs (in effect until January 2027)

 The first step in ordering a key is to talk to your building manager. The building manager will be the contact to fill any key requests. Building managers may require you to send them an email requesting a key or keys. Each department may have additional rules that you must follow in requesting keys. Each building manager can give you those departmental requirements. The building manager then sends an email request to the Lock Shop requesting key(s) along with the People Soft number and doc ID number for billing the cost of each key.

The Lock Shop personnel will deliver all keys to the requesting building manager (delivery fee applies) or the building manager can pick up the key (no charge). They will then contact the requestor about picking up the key(s). Each department has guidelines about signing out and picking up keys.

Building managers will require you to show your Georgia Tech ID before issuing a key.

All keys should be turned back over to the building manager for that building.

All contractors must have a project manager or building manager come with them or send an email to the Lock Shop approving a specific person and company to check out temporary keys. The Lock Shop has a form for the contractor to fill out and sign making them responsible for returning all keys to the Lock Shop. If the keys are not returned, the company will be charged for the cost of material and labor to re-key all doors affected by the keys that are not returned.

Our Location

O'Keefe Building 151 6th Street NW Atlanta, GA 30313

If you have additional questions, please call the I&O Lock Shop at 404-894-3981.